Soft skills trainer with experience in BPO and SSC.
Marta believes that good communication and openness support the work of leaders and teams. She started her training career in 2011 and has also worked as a Training and Quality Manager and managed international projects. She also works as a coach, focusing on working with leaders.
Areas of expertise
Marta knows very well the specifics of working in an international environment. She is most willing to train in the areas of:
- Effective intercultural cooperation and communication (international project management),
- International Customer Service (quality management, cultural differences and their impact on business, negotiations),
- Leadership development (personal effectiveness, team building, Insights Discover diagnostics).
She has worked with
Grenke, OVH Cloud, Sitel, Abbott Diabetes Care, National Westminster Bank, WłączOne Fundacja
My contact with clients has so far been limited to the Polish market. When we expanded our operations to other European countries, I had a lot of communication challenges. Marta’s support was very helpful here – she shared her knowledge and experience with us.
Thank you for such an actively led workshop. I now know that communication with my employees is even more important since we work as a virtual team.
I didn’t realise that an online workshop could be so engaging. I haven’t worked so well with my team in a long time. Thanks for showing us the tools and techniques for online work!
Privately, she is a passionate traveller, focusing on exploring different corners of the world with her favourite backpack, trying exotic food along the way, and observing the life of local communities. Her other hobby is scuba diving, mainly in the warm waters of Southeast Asia. Her favourite countries are Japan, Thailand and Vietnam.