Who is this training for?
For leaders, managers, and specialists working in remote or hybrid teams who want to improve the communication process and enhance their competence in this area.
Consult this training
What you will learn in the virtual workshop:
- you will understand the basic differences between communication in various types of teams,
- you will learn what are the most frequent mistakes in online communication, and how to avoid them,
- you will learn specific tools and proven ways to communicate in a remote/hybrid team,
- you will gain the competence to arrange the communication process in an effective and team-friendly way.
Advantages of the virtual training
- guarantee of interactive participation in training with the use of online engaging tools
- half-day workshops allow flexible organization of the workday
- relationships building with remote colleagues through joint participation in training
- participation in the workshop from anywhere, all you need is access to a computer
Virtual workshop program
Module 1
Effective communication in a remote team
- Stationary versus online communication – basic differences
- Typical mistakes in online communication – case study
- Communication principles – how to develop them together with our team?
- Verified tools and programs – what can support us in communicating with a hybrid team?
- Online meetings – how to make sure we arrange only the really necessary ones?
- Engaging online meeting – how to prepare for it
- Asynchronous communication – how to balance it with other modes of communication?
- Cameras – should their use be mandatory?
Module II
Individual communication with remote team members
- Why do we need in-person online meetings?
- How to plan and conduct a virtual 1:1
- Sample questions and other communication tools for a virtual one to one
- Regular feedback – what can be challenging in an online environment
- How to give and receive feedback – good practices
- Conversations about emotions – why not to avoid them and how to manage them?
- Difficult conversations with virtual team members
- Choosing tips and good practices to apply in your own remote team
Project flow
Diagnosis and prework
- in-take interview with the project sponsor
- diagnosis of participants’ needs (online questionnaire and calls)
- prework for participants (material to watch, read or listen to)
Virtual workshops
- training divided into 2 workshops, 3,5 hours each
- interactive working methods: discussions, chat, virtual board, questionnaires, videos, case studies, breakout rooms, external tools (Mentimeter, Miro, Funretro)
- participants: up to 12 people
Summary and follow up
- training materials for participants
- access to the ETTA knowledge base
- follow up call with the project sponsor