Who is this training for?
For managers, team members, and professionals who aspire to enhance their ability to influence and make an impact across diverse teams and hierarchical structures.
Consult this training
What you will learn in the virtual workshop:
- what values rule your business partner’s world and how to adequately interpret their behavior,
- where do behaviors you don’t understand come from and how to deal with them,
- how the knowledge of cultural dimensions can result in more effective communication and cooperation,
- how to establish and execute rules to improve the implementation of common international projects.
Advantages of the virtual training
- guarantee of interactive participation in training with the use of online engaging tools
- half-day workshops allow flexible organization of the workday
- relationships building with remote colleagues through joint participation in training
- participation in the workshop from anywhere, all you need is access to a computer
Virtual workshop program
Module I
Cooperation and communication
- What does effective communication with other departments / stakeholders mean to me?
- My role in the organization and how it can be understood by people of various cultural backgrounds – introduction to the Power Distance culture dimension
- My authority– how to develop it based on my knowledge of stakeholders’ background
- My beliefs regarding my role – What do I give myself the right to? What are my concerns?
- How to have a good introduction? How to present oneself effectively in various cultures?
- Elements of assertive communication with stakeholders / other colleagues and how to adjust them to stakeholder’s background
- Expressing own opinions and decisions
- Reply to criticism / objections / escalations
Module II
Networking and influencing
- Networking – what is it all about?
- Influencing others – chosen persuasion rules – theory and practice
- Persuasive communication – how to make others network with us – methods and activities that work
- Persuasion – what to begin with? The principles first or application first approach
- How to persuade someone in various cultures
- How to overcome unexpected challenges and difficulties?
- Case study – how to influence others?
- What will I implement – individual action plan based on the learnings from the training
Project flow
Diagnosis and prework
- in-take interview with the project sponsor
- diagnosis of participants’ needs (online questionnaire and calls)
- prework for participants (material to watch, read or listen to)
Virtual workshops
- training divided into 2 workshops, 3,5 hours each
- interactive working methods: discussions, chat, virtual board, questionnaires, videos, case studies, breakout rooms, external tools (Mentimeter, Miro, Funretro)
- participants: up to 12 people
Summary and follow up
- training materials for participants
- access to the ETTA knowledge base
- follow up call with the project sponsor