Who is this training for?
For leaders and managers of various levels who want to promote a culture of feedback within the team and the organisation.
Consult this training
What you will learn in the virtual workshop:
- how to adapt communication to employees from different background
- how to build a leader’s authority in a team
- whether and how to involve employees in the decision-making process
- what is power distance, and how the role of a leader is perceived
Advantages of the virtual training
- guarantee of interactive participation in training with the use of online engaging tools
- half-day workshops allow flexible organization of the workday
- relationships building with remote colleagues through joint participation in training
- participation in the workshop from anywhere, all you need is access to a computer
Virtual workshops program
Module I
Feedback culture
- What is a feedback culture is and why it’s essential for organizational growth and development?
- Feedback mechanisms – formal and informal
- Creating psychological safety – how is it foundational to a feedback culture? How to make employees feel safe to give and receive feedback without fear of reprisal or judgment.
- How to give constructive feedback effectively face-to face and online?
- Case study – how to give good feedback and what to avoid
- How to receive feedback with openness and reframing feedback as an opportunity for growth
- What is a peer-to-peer feedback and how to encourage people to give and receive it?
- How to recognize and appreciate individuals who give and receive feedback constructively?
Module II
Feedback in different settings
- Will there be diverse ways of providing feedback to people from different cultures? How not to offend others?
- Feedback across generations – building feedback culture that will involve all employees
- What is a daily feedback and how to give it to people with different sensitivities?
- Online and face-to-face feedback – when is it worth waiting for a meeting in hybrid environment?
- How to plan one-on-ones to implement feedback in the most effective way?
- Importance of role-modeling and promoting feedback behaviours
- When not to give feedback? Will there be such moment?
- How to ensure that feedback leads to tangible action and improvement – establishing follow-up mechanisms and action plans
Project flow
Diagnosis and prework
- in-take interview with the project sponsor
- diagnosis of participants’ needs (online questionnaire and calls)
- prework for participants (material to watch, read or listen to)
Virtual workshops
- training divided into 2 workshops, 3,5 hours each
- interactive working methods: discussions, chat, virtual board, questionnaires, videos, case studies, breakout rooms, external tools (Mentimeter, Miro, Funretro)
- participants: up to 12 people
Summary and follow up
- training materials for participants
- access to the ETTA knowledge base
- follow up call with the project sponsor