Who is this training for?
For managers, team members, and professionals cooperating with colleagues, clients, bosses, and other stakeholders from Germany.
Consult this training
What you will learn in the virtual workshop:
- what values rule your business partner’s world and how to adequately interpret their behavior,
- where do behaviors you don’t understand come from and how to deal with them,
- how the knowledge of cultural dimensions can result in more effective communication and cooperation,
- how to establish and execute rules to improve the implementation of common international projects.
Advantages of the virtual training
- guarantee of interactive participation in training with the use of online engaging tools
- half-day workshops allow flexible organization of the workday
- relationships building with remote colleagues through joint participation in training
- participation in the workshop from anywhere, all you need is access to a computer
Virtual workshop program
Module I
Getting to know the Germans
- Introduction to the topic. What are my experiences in daily cooperation in a multicultural team?
- Metaphors and definitions of culture and their translation into everyday cooperation, values and behavior
- What can surprise us the most about colleagues from Germany and from Poland?
- The basis of differences and similarities between the style of work in Germany and in Poland
- Build trust and create relationships with Germans
- Attitudes towards general rules or exceptions
- Approaches to time and deadlines
- The importance of hierarchy, expressing respect and ways of making decisions
Module II
Cooperation and communication with the Germans
- Description vs. interpretation and evaluation – how to understand frustrating situations?
- Work with a case study – analysis of difficult situations based on the knowledge and experience of employees together with proposed solutions to a difficult situation
- Who is speaking directly, who is beating around the bush? Direct and indirect communication
- Sources of intercultural misunderstandings: how to read the other party’s needs and intentions in virtual contact?
- Rules for virtual communication with Germans
- Case studies – how to communicate better
- How I can influence cooperation as a leader, team member or supporting role – different approaches to building teams
- Best practices for our team. Building bridges between Polish and German culture.
Project flow
Diagnosis and prework
- in-take interview with the project sponsor
- diagnosis of participants’ needs (online questionnaire and calls)
- prework for participants (material to watch, read or listen to)
Virtual workshops
- training divided into 2 workshops, 3,5 hours each
- interactive working methods: discussions, chat, virtual board, questionnaires, videos, case studies, breakout rooms, external tools (Mentimeter, Miro, Funretro)
- participants: up to 12 people
Summary and follow up
- training materials for participants
- access to the ETTA knowledge base
- follow up call with the project sponsor