Who is this training for?
For managers, team members, and professionals cooperating with colleagues, clients, bosses, and other stakeholders from China.
Consult this training
What you will learn in the virtual workshop:
- what values rule your business partner’s world and how to adequately interpret their behavior,
- where do behaviors you don’t understand come from and how to deal with them,
- how the knowledge of cultural dimensions can result in more effective communication and cooperation,
- how to establish and execute rules to improve the implementation of common international projects.
Advantages of the virtual training
- guarantee of interactive participation in training with the use of online engaging tools
- half-day workshops allow flexible organization of the workday
- relationships building with remote colleagues through joint participation in training
- participation in the workshop from anywhere, all you need is access to a computer
Virtual workshop program
Module I
Getting to know the Chinese
- The structure of Chinese society – 5 social relationships and mutual obligations – the impact on cooperation with the Chinese
- Cultural differences West vs East
- Chinese symbols in practice – the order of the world
- Individualism vs. collectivism in an organization – how Chinese see it
- MIANZI – the social face of a Chinese person
- Chinese „Code of Conduct” at work – chosen rituals and ceremonies
- Role of the boss, role of the employee, making decisions – how are they understood, how this understanding impacts cooperation with the Chinese?
- Western types and styles of negotiation vs. Chinese business etiquette – what can come across as difficult to understand
Module II
Cooperation and communication with the Chinese
- Western linear language vs. Eastern contextual language
- – low vs high context messages
- When Chinese YES means NO? Why don’t we understand each other even though we all speak English?
- The importance of the spoken and written word, differences
- in the approach to a contract/agreement
- How to make a good first impression on a Chinese partner?
- Basic phrases of politeness, Chinese numerals, Chinese names and surnames
- How to write in English in order to be well understood by the Chinese?
- Chinese savoir vivre in written correspondence
- Formality vs. Informality – how to balance between the two to achieve the best effect?
- Summary – 10 „golden rules” for cooperation with the Chinese
Project flow
Diagnosis and prework
- in-take interview with the project sponsor
- diagnosis of participants’ needs (online questionnaire and calls)
- prework for participants (material to watch, read or listen to)
Virtual workshops
- training divided into 2 workshops, 3,5 hours each
- interactive working methods: discussions, chat, virtual board, questionnaires, videos, case studies, breakout rooms, external tools (Mentimeter, Miro, Funretro)
- participants: up to 12 people
Summary and follow up
- training materials for participants
- access to the ETTA knowledge base
- follow up call with the project sponsor