Who is this training for?
For managers, team members, and professionals cooperating with colleagues, clients, bosses, and other stakeholders from India.
Consult this training
What you will learn in the virtual workshop:
- what values rule your business partner’s world and how to adequately interpret their behavior,
- where do behaviors you don’t understand come from and how to deal with them,
- how the knowledge of cultural dimensions can result in more effective communication and cooperation,
- how to establish and execute rules to improve the implementation of common international projects.
Advantages of the virtual training
- guarantee of interactive participation in training with the use of online engaging tools
- half-day workshops allow flexible organization of the workday
- relationships building with remote colleagues through joint participation in training
- participation in the workshop from anywhere, all you need is access to a computer
Virtual workshop program
Module I
Getting to know the Indians
- What is culture? A few words about what behavior we consider to be dependent on the culture and which on the personality of the individual
- Values – what lies beneath particular Indian behaviors
- A few words about India – chosen characteristics of society and history that may have impact on behaviors
- Dimensions of culture – varying approaches to various aspects of business life
- The basis of differences and similarities between business cooperation in Poland and India
- Focus on the task or workplace relationships
- Building authority, the role of the boss, the role of the employee and the decision-making process
- Approach to time and deadlines in Indian culture
Module II
Cooperation and communication with the Indians
- Challenges of virtual coooperation
- Characteristics of typical behaviours of Indians in the way of communication – cultures of high and low context
- What goes without saying – how to better understand Indian colleagues, how to communicate with them?
- Communication with Indian colleagues – communicators, telephone, e-mail, meetings
- How to correspond with a colleague from India to increase the probability of obtaining the desired effect?
- The concept of losing or saving face and its impact on communication
- Dealing with error and escalation situations
- Summary – what do I need to change to be more effective in cooperation with colleagues from India?
Project flow
Diagnosis and prework
- in-take interview with the project sponsor
- diagnosis of participants’ needs (online questionnaire and calls)
- prework for participants (material to watch, read or listen to)
Virtual workshops
- training divided into 2 workshops, 3,5 hours each
- interactive working methods: discussions, chat, virtual board, questionnaires, videos, case studies, breakout rooms, external tools (Mentimeter, Miro, Funretro)
- participants: up to 12 people
Summary and follow up
- training materials for participants
- access to the ETTA knowledge base
- follow up call with the project sponsor