Who is this training for?
For specialists, Team Leaders, and managers who work in international teams and want to improve their intercultural competence.
Consult this training
What you will learn in the virtual workshop:
- to build relationships and trust with people from different cultures,
- to understand the differences in the approach to communication and adapt your messages to the other cultures,
- how the approach to time translates into everyday work and project management,
- to receive and provide feedback, taking into account the preferences of people from different cultures.
Advantages of the virtual training
- guarantee of interactive participation in training with the use of online engaging tools
- half-day workshops allow flexible organization of the workday
- relationships building with remote colleagues through joint participation in training
- participation in the workshop from anywhere, all you need is access to a computer
Virtual workshops program
Module I
Fundamentals of relationships and trust
- What are the main components of relationships at work?
- What it means to build valuable relationships? – case studies
- Why we need trust in business in international teams?
- What are various ways to build trust?
- What influences trust and lack of trust?
- What are the most common challenges when building trust?
Module II
Cultural Differences in Trust-Building
- How to build trust in intercultural teams?
- How to build trust in online and offline world?
- Pro tips on building trust internationally
- Case studies from different companies
- The leader’s role in building trust in a team
- How I can approach differences in building trust?
Project flow
Diagnosis and prework
- in-take interview with the project sponsor
- diagnosis of participants’ needs (online questionnaire and calls)
- prework for participants (material to watch, read or listen to)
Virtual workshops
- training divided into 2 workshops, 3,5 hours each
- interactive working methods: discussions, chat, virtual board, questionnaires, videos, case studies, breakout rooms, external tools (Mentimeter, Miro, Funretro)
- participants: up to 12 people
Summary and follow up
- training materials for participants
- access to the ETTA knowledge base
- follow up call with the project sponsor