Cross-culture cooperation and communication
Managing cross-cultural team
Learn to work across borders! Make cross-cultural communication a daily pleasure and an inspiring challenge, and international cooperation friendly and effective. We have been educating global leaders for more than a dozen years. Join ETTA to gain the competencies of the future!
Who is this training for?
For leaders and managers who manage cross-cultural teams and want to improve their competencies in this area.
Consult this training
What you will learn in the virtual workshop:
- how to adapt communication to employees from different cultures
- how to build a leader’s authority in an international team
- whether and how to involve employees in the decision-making process
- what is power distance, and how the role of a leader is perceived in different cultures
Advantages of the virtual training
- guarantee of interactive participation in training with the use of online engaging tools
- half-day workshops allow flexible organization of the workday
- relationships building with remote colleagues through joint participation in training
- participation in the workshop from anywhere, all you need is access to a computer
Virtual workshops program
Leader of intercultural team – role and expectations
- Cultural background – how does it impact a leader’s behavior
- My own intercultural competence – what makes me effective as a leader in a cross-cultural environment
- Potential stereotypes and biases in intercultural teams – where do they come from and how to manage them?
- What is expected from a leader in various cultures?
- Power distance – approach to hierarchy in various cultures
- How best to build authority in the cross-cultural team?
- Challenging a boss – how and if is it done in various cultures?
- How to make my employees think openly about my role as their boss?
Trust and communication with my cross – cultural team
- Coconuts and peaches, trust and distrust cultures – how to understand and work with the approach of your employees to build rapport
- Timeliness or flexibility – what approach to time is expected in chosen cultures, what can you expect from your employees
- Approach to teamwork and decision-making process
- Setting your expectations – leader’s expose as an efficient way to work with people from various cultures
- Formal e-mails, calls, written word – what to base our communication on
- High and low context communication
- Cultural dimensions of communication: direct or indirect feedback, assertiveness, approach to conflict – how to approach various cultures in my role
- How to speak to be listened to – preferred ways of presenting solutions in various cultures
Diagnosis and prework
- in-take interview with the project sponsor
- diagnosis of participants’ needs (online questionnaire and calls)
- prework for participants (material to watch, read or listen to)
- training divided into 2 workshops, 3,5 hours each
- interactive working methods: discussions, chat, virtual board, questionnaires, videos, case studies, breakout rooms, external tools (Mentimeter, Miro, Funretro)
- participants: up to 12 people
Summary and follow up
- training materials for participants
- access to the ETTA knowledge base
- follow up call with the project sponsor