Managing cross-cultural team
Learn to work across borders! Make cross-cultural communication a daily pleasure and an inspiring challenge, and international cooperation friendly and effective. We have been educating global leaders for more than a dozen years. Join ETTA to gain the competencies of the future!
Cooperation in a cross-cultural team
Working in an international, culturally diverse team requires acquiring new competencies – understanding how culture affects our work style, communication, approach to time, or hierarchy in a team. This is what we have been teaching on ETTA trainings for over a ten years.
Customer service in SSC
The dynamic development of SSC centers in Central and Eastern Europe makes the high standard of foreign customer service a key competitive advantage. It is necessary to take care of the cross-cultural competencies of employees and their personal branding in a global organization.
Relocation training for expats
Relocation training is a special intercultural training aimed at expats. Its goal is to learn about cultural similarities and differences between the country of origin and the country of arrival both in business and private life. This will help you minimize culture shock and get you back on your feet faster in the new country.
Effective cooperation with the Indians, Germans, French… and other cultures
Training on your business partner’s culture will allow you to understand how to build a long-term relationship with people from other cultures, and therefore to communicate and manage common projects effectively. You can order training on the culture of any country at ETTA.
Managing Ukrainians
Employees coming from Ukraine are in a way similar to Poles, but on the other hand, there are a number of cultural differences between those nations that matter in everyday work. By getting to know them earlier, leaders can more effectively support their multicultural teams in integration and mutual acceptance.